Privacy Policy

By accessing this website, you consent to the terms outlined in this Privacy Policy. By submitting your personal information to Lionstone Distribution Ltd ("Lionstone"), you consent to its processing as described herein.

1. Introduction

At Lionstone Distribution Ltd, we respect your privacy and are committed to protecting personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO), Cap. 486, and applicable international data protection standards.

We adopt a "Privacy by Default" principle—personal data is collected and processed only to the extent necessary for legitimate business purposes, and handled with strict safeguards and confidentiality.

This policy describes how Lionstone collects, uses, stores, shares, and protects personal data obtained from visitors and users of our website and related digital platforms.

2. Scope

This policy applies to all visitors and users of Lionstone's website and any digital services operated by Lionstone Distribution Ltd.

3. Information Covered by This Policy

Lionstone may collect the following categories of information:

3.1 Personal Data

Personal data refers to any information that can identify an individual directly or indirectly, such as:

• Full name
• Email address
• Phone number
• Company details
• Job title
• Postal address
• Identification details shared during due diligence
• Any information voluntarily submitted via contact forms

In isolation some data (e.g., date of birth) may not identify you, but in combination with other data it may.

3.2 Sensitive Personal Data

While Lionstone does not typically collect sensitive data, the term may include:

• Financial information (e.g., bank details, if provided for transactions)
• Identification documents submitted for compliance or regulatory checks
• Any data required for KYC/AML assessments conducted by partner financial institutions

Information available publicly or via third-party sources legally is not considered sensitive under this policy.

4. Purpose of Collecting Personal Data

Lionstone collects and processes personal data strictly for legitimate business purposes, including but not limited to:

• Responding to inquiries, quotation requests, and procurement needs
• Processing purchase orders and executing sourcing services
• Providing trade finance–related support through our banking partners
• Managing logistics, delivery, and after-sales communication
• Conducting due diligence, compliance checks, or KYC/AML-related verifications
• Sending operational updates or essential notifications
• Improving website performance, services, and user experience
• Communicating new product offerings, operational changes, or relevant business information
• Maintaining security, preventing fraud, and meeting regulatory obligations

Personal data is never collected for irrelevant or unlawful purposes.

5. Collection of Information

We collect only the minimum necessary data required to fulfill the purposes outlined above. Information may be collected through:

• Website contact forms
• Email communications
• Business enquiries or quotation requests
• Cookies, analytics tools, and session data
• Documents voluntarily submitted by visitors or clients

Lionstone is not responsible for the authenticity of information provided by users.

6. Access, Correction & Withdrawal of Consent

If you wish to:

• Access your personal data
• Correct or update inaccurate information
• Withdraw consent for future data processing

You may contact our Data Protection Officer (see Section 10).

Withdrawal of consent may affect Lionstone's ability to provide certain services.

7. Retention, Processing & Security

7.1 Data Retention

Lionstone retains personal data only for as long as required to:

• Fulfill the purpose for which it was collected
• Meet regulatory, legal, or reporting obligations
• Support legitimate business operations

7.2 Data Security

Lionstone implements strict technical, administrative, and physical safeguards—including encryption, access controls, and secure storage protocols—to prevent unauthorized access, alteration, disclosure, or loss of personal data.

Security policies are reviewed periodically to align with evolving business, regulatory, and technological standards.

8. Disclosure of Information

Lionstone does not sell or misuse personal data. Data may be disclosed only under the following circumstances:

8.1 Legal or Regulatory Requirements

Information may be disclosed if required:

• By law
• By regulatory authorities
• To comply with a legal obligation or government request
• To support investigations relating to fraud, security, or unlawful activity

8.2 Business Partners & Third Parties

Information may be shared with:

• Logistics partners
• Financial institutions (e.g., banks for LC/KYC processes)
• Certification bodies (SGS, Cotecna, etc.)
• Compliance and audit partners
• Technology service providers

Such parties are contractually obligated to:

• Use data only for legitimate purposes
• Follow equivalent security and data protection standards
• Not disclose data unlawfully

9. Cross-Border Transfer of Personal Data

As an international business operating across Hong Kong, China, Africa, and other regions, your personal data may be transferred between jurisdictions.

Lionstone ensures all transfers comply with PDPO requirements and international best practices.

10. Feedback, Concerns & Contact

For any privacy-related questions, requests, or concerns, please contact:

11. Updates to This Policy

Lionstone reserves the right to revise this Privacy Policy at any time. Changes will be posted on this website with an updated revision date.

Continued use of our website constitutes acceptance of the updated policy.